Doctor at your doorstep

Hoteldoc is a healthcare website from Touristdoc that works together with individual doctors and practices to perform the services.

Privacy policy 

This is the Privacy Policy of Touristdoc (hereinafter referred to as “Touristdoc”, “we”, “us” or “our”), a platform from Huisartsenpraktijk Amstelveld having its registered office at: Prinsengracht 762 A HV, 1017 LD Amsterdam. Huisartsenpraktijk Amstelveld is registered at the Dutch Chamber of Commerce under number: 76747867. Our privacy policy explains how we collect, use, share and protect information in relation to our website https://hoteldoc.nl (the “Service“). We collect this information when you visit our website with your computer, tablet or mobile phone (“Computer”). We process personal data in a manner that is in accordance with the General Data Protection Regulation (the “GDPR”), the GDPR-based legislation and the other current privacy legislation.

By using our services, you understand and agree to the collection and use of information in accordance with this privacy policy. Our privacy policy applies to all visitors, users, and others who access the service (“Users“).

Next to this privacy policy we have the following data protection impact assessment and the following processing register

What kind of information do we collect?

Information you provide

We collect the following information you provide us with directly:

  1. Your name;
  2. Your phone number;
  3. Your address;
  4. Communications between you and Touristdoc (e.g., we may send you Service-related emails);

Log file information

We collect information that your browser sends whenever you visit our Service. This log file information may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Analytics services (non-personally identifiable information only)

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. The tools use ‘cookies’, which are text files placed on your device, to collect your log information and behavior information in an anonymous form. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User. With respect to Google Analytics, although Google Analytics plants a permanent cookie on your web browser to identify you, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies.

How do we use this information? 

We use all of the information we have to help us provide and support our Services. Here is how:

  1. remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
  2. provide, improve, test, and monitor the effectiveness of our Service;
  3. monitor metrics such as total number of visitors, traffic, and demographic patterns;
  4. diagnose or fix technology problems;
  5. develop and test new products and features; and

 

How is this information shared?

We will not rent or sell your information to third parties outside Touristdoc.

Webhosting

Vservs BV

We take web hosting from Vservs BV registered with the Chamber of Commerce under number: 56993803 however our e-mail is separate from web hosting and runs via Microsoft Exchange. Vservs BV does not process personal data on our behalf and does not use your data for its own purposes if applicable. However, this party can collect metadata about the use of the services. These are not personal data. Vservs BV has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Vservs BV is obliged to observe secrecy on the grounds of the agreement.

Purpose of processing data

By using our services you leave certain information behind us, for example by creating an account. This may include data such as name, e-mail address, telephone number and payment details. Touristdoc collects and processes this data to make our services accessible. We also collect information about your computer (such as IP address and browser type) so that we can improve our services. The personal data will not be provided to third parties, unless Touristdoc is required to do so by virtue of the laws or regulations.

We use all the information we collect to:

The information collected by the organization aims to provide a (better) service to customers.

 

How is this information shared?

We will not rent or sell your (personal) data to third parties, unless you give permission for this or to comply with a legal obligation.

 

Change of control

If we sell or otherwise transfer part or the whole of Touristdoc or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information collected through the Service may be among the items sold or transferred. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

Legal requests and preventing harm

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

Safety and security

Touristdoc has taken appropriate technical and organizational measures by using the latest technologies to protect your information against loss or unlawful processing. We use safeguards to help keep the information collected through the Service secure. However, Touristdoc cannot ensure the security of any information you transmit to Touristdoc or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. We request you to do your part to help us. You are responsible for controlling access to emails between you and Touristdoc, at all times. We are not responsible for the functionality, privacy, or security measures of any other organization.

International transfer

Your information may be transferred to, and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Netherlands and choose to provide information to us, please note that we transfer the information to The Netherlands. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention period

In accordance with the law, Touristdoc does not retain data any longer than is required for attaining the purposes for which they were collected.

Inspection and correction

If you wish to know which of your data Touristdoc has recorded or if you wish to amend or remove data that you cannot amend via your account, please contact Touristdoc.

Third-party applications, websites and services

We are not responsible for the practices employed by any applications, websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another application, website or service, our Privacy Policy does not apply to those third-party applications, websites or services. Your browsing and interaction on any third-party application, website or service, including those that have a link on our Services, are subject to that third party’s own rules and policies.

Children’s privacy

Our Service does not address anyone under the age of 13 (“Children“). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy polic

We may modify or update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Right of inspection, corrections, right of objection and right to data portability

If you wish to inspect your personal data, want to change or delete your data, or if you wish to transfer all or part of your personal data to you or a third party, you can contact Touristdoc by sending an e-mail to info@touristdoc.com or send a letter to:

Touristdoc

Prinsengracht 762

1017 LD Amsterdam

If you object to the way we handle your data, you can submit a complaint to the Dutch Data Protection Authority.

 

Amendments

Touristdoc may change or update this privacy policy from time to time. You are therefore advised to consult this privacy policy regularly. Changes to this privacy policy take effect when they are published on our website.

 

Contact

If you have any questions about this privacy policy, please contact Touristdoc using the information below:

Touristdoc

Prinsengracht 762

1017 LD Amsterdam

The Netherlands

T +3120-2624282

E info@touristdoc.com

 

Contactperson for privacy matters:

Guido Terhorst 

Contact Touristdoc

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